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How long will it take for my products to arrive?
After you order, it generally takes one business day for the order to be processed and then 5-7 business days to arrive in the continental United States. International orders generally take 10-15 business days to arrive.
How can I track My Order?
All orders are emailed a tracking number (UPS & FedEx) or a delivery confirmation number (USPS). If you did not receive the email, your spam filter may have blocked it. You can login by clicking 'My Account' at the top of the page and view your order status. You can also email us at customerservice@myhairstylingtools.com
Will there be sales tax on my purchase?
MyHairStylingTools.com is located in Iowa. We are currently bound by state lawto collect sales tax on all orders shipped to an Iowa address.
What does the 15-day Satisfaction Guarantee mean?
MyHairStylingTools.com offers a 15-day money back guarantee for all products purchased from the site. If you are in any way unsatisfied with the product, you can return it, guaranteed. Depending on the situation, your return may be subject to a $14.95 restocking fee; please contact a Customer Service representative for more information.
What about the products that a longer warranty ( 1 year, 3 years, etc.)?
Those warranties are offered by the manufacturer, so if you have questions or would like to make a claim, please contact the manufacturer of the product directly. If you would like assistance, please contact our customer service team.
How do I get a copy of an invoice or proof of purchase?
Please log into your account HERE or send an email to customerservice@myhairstylingtools.com
Are there any rebates available?
We currently do not have any rebates offered. For updates about new products and coupons, please sign up for our e-mail newsletter.
What payment methods do you accept?
MyHairStylingTools.com accepts Visa, MasterCard, American Express, Discover and Paypal.
How do I process my return online (RMA#)?
Return information can be found by clicking Here
Contact Us: Phone - Email
Email: customerservice@myhairstylingtools.com
Phone: 888-877-0014 (normal business hours)
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